With our software, you can diagnose NCR 58xx Personas and 66xx SelfServ ATMs in the field, authorize new USB modules in NCR SelfServ ATMs, and diagnose the health of NCR ATM modules in repair centers.
ATMdesk is an independent software provider not related to NCR. ATMdesk products are not officially endorsed by NCR.
Field service diagnostics
Our diagnostics for NCR 58xx and 66xx ATMs shows you which part is defective, displays M-Status and M-Data in clear text, and lists error logs and tallies.
By using our diagnostic software in the field, you can quickly find defects, save money on parts, reduce the number of future calls, and increase the overall uptime of your NCR ATMs.
USB device authorization
Automatically authorize new USB devices after installing them in NCR SelfServ ATMs.
Just replace the defective USB device - like dispenser, card reader, or printer. Then, run ATMdesk, and verify the proper function. Your new device is instantly authorized for further use under the NCR Aptra software platform.
Repair center diagnostics
Diagnose modules from NCR 58xx and 66xx ATMs in stand-alone mode right in your repair center.
Made for assembly lines and high-volume throughput, these diagnostic tests shorten the time that is necessary to find defects. After the repair is completed, you can print and attach a receipt to the module that confirms that it functions properly.