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Benefits for service companies

  • Avoid blindly replacing the parts that are considered broken.
  • Save on repeat visits to the same ATM to fix related problems.
  • Save on the expensive and often unavailable NCR FE key.
  • Avoid the need for proprietary NCR Status Code book.
  • Buy ATMdesk licenses to scale as your business grows.
  • Receive immediate feedback from the ATMdesk support team.

Benefits for field engineers

  • Find defective devices quicker.
  • Determine the device failure exactly.
  • See the fully decoded M-Status and M-Data.
  • Replace devices if necessary and authorize them.
  • Investigate ATM error logs and tallies for problem prevention.
  • Print detailed reports about what was found and what was fixed.

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ATMdesk Diagnostics GmbH
Fallerstrasse 12
82433 Bad Kohlgrub • Germany

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