ATMdesk Keys

...are small USB Dongles, one per Engineer is recommended. They „hold“ the Field Service Diagnostic Licenses, can be re-loaded online with more licenses, and may be used for many years.
Our Repair Adapters „hold“ Repair Center Diagnostic Licenses, so no separate key is necessary for Repair Center Diagnostics.



ATMdesk Key (USB Dongle)

ATMdesk Key (USB Dongle)

ATMdesk Keys are small USB Dongles. These USB Dongles may be used on all NCR ATMs by inserting them into the ATM‘s USB port. When there are no USB ports (older 56xx ATMs) or when USB ports are physically blocked or disconnected - no problem! We supply optional USB-to-PS/2 Adapter.

USB-to-PS/2 Adapter

USB-to-PS/2 Adapter

The ATMdesk Key (USB Dongle) may be inserted via this little adapter into the ATM‘s PS/2 (keyboard) port, which is always available, which is practically never broken, because it is never used on NCR ATMs, and which is never blocked, simply because there is no way in the ATM‘s BIOS to block the ATM‘s PS/2 port.

ATMdesk Plus Adapter (optional)

ATMdesk Plus Adapter (optional)

ATMdesk Plus is a small USB-SDC Adapter, much like Repair Adapter used in Repair Center Diagnostics, but without Repair Center Diagnostic License. It allows you to run ATMdesk Software for Repair Centers, provided you have an ATMdesk Key (USB Dongle) with a valid Field Service Diagnostic License.

This is intended for smaller service providers who run a repair workshop but the size of their workshop does not justify having complete Repair Center Diagnostic Licenses.

The key limitation is that at any point in time you can run either ATMdesk/Field out there on the ATM or ATMdesk/Repair in your workshop. Or in other words: you can not run ATMdesk/Field on an ATM and ATMdesk/Repair in the workshop at the same time in two different locations!

If these limitations are acceptable to you, then an additional ATMdesk Plus Adapter is the right choice.


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